Sales and Client Success Coordinator

Brief

We are looking for a proactive and highly organized Sales & Client Success Coordinator to support our sales process while ensuring seamless coordination between clients and internal teams. This role combines sales support, client communication, coordination, and administrative responsibilities.

The ideal candidate is confident participating in discovery and sales calls, has excellent communication skills, and can effectively manage multiple priorities in a fast-paced environment. They should be detail-oriented, resourceful, and committed to delivering an exceptional client experience.

Company Details

We are a rapidly growing staffing and BPO company specializing in software development talent and business process outsourcing solutions, serving medium to large organizations across various countries. We provide highly skilled software professionals as well as scalable BPO services, including customer support, back-office operations, technical support, data processing, and other business functions tailored to our clients' needs. Our inclusive culture fosters respect, collaboration, and flexibility, empowering us to connect clients with exceptional professionals and reliable outsourcing solutions that drive business growth and operational excellence.

Responsibilities

• Participate in discovery calls and sales meetings with prospective clients.

• Take detailed meeting notes and document client requirements and action items.

• Coordinate communication between clients and internal teams to ensure timely execution of deliverables.

• Schedule meetings, follow-ups, and appointments for the sales team.

• Assist in preparing proposals, presentations, contracts, and other sales documents.

• Maintain and update CRM records with accurate client and sales information.

• Follow up with prospects and existing clients regarding inquiries, proposals, and ongoing projects.

• Track sales opportunities and ensure timely completion of follow-up tasks.

• Provide administrative support, including document management, reporting, and process coordination.

• Work closely with sales, operations, and leadership teams to ensure a smooth client onboarding experience.

• Support process improvements to enhance efficiency across sales and client coordination activities.

Qualifications

• 2–5 years of experience in sales support, sales coordination, client services, account coordination, or a similar client-facing role.

• Excellent verbal and written English communication skills.

• Strong presentation and interpersonal skills with confidence speaking to clients during discovery and sales calls.

• Highly organized with exceptional attention to detail.

• Ability to prioritize tasks and manage multiple responsibilities simultaneously.

• Experience using CRM platforms (HubSpot, Salesforce, Zoho, or similar).

• Proficiency in Microsoft Office and/or Google Workspace.

• Ability to work independently while collaborating effectively with cross-functional teams.

• Able to perform well under pressure and meet deadlines in a fast-paced environment.